Unlike static QR Codes, dynamic QR Codes are deactivated after your trial period expires. In this case, you can continue using static QR Codes if they meet your requirements.
However, if you wish to reactivate your dynamic QR Codes, you must upgrade to a paid plan before your trial period expires.
Please note that you must upgrade the account on which you created the QR Code. Creating a new account with an upgraded plan will not help reactivate it.
You can follow these steps to upgrade your plan:
Go to your QR Code dashboard.
Click ‘Account’ under your Profile.
Select ‘Change Plan’ to view the various plans Uniqode offers.
Click ‘Buy Now’.
Restoring Deleted QR Codes
If a QR code has been deleted, it can be restored from the Trash section of your Uniqode dashboard:
Open your Uniqode dashboard and navigate to the QR Codes tab.
Click on the Trash section.
Use the filter to search for the QR code by its name or link.
Select the QR code and click Restore. Once restored, the QR code will move to the active section of your dashboard and become functional again. If the content does not display correctly, edit the QR code, re-select the associated Linkpage, and save the changes.## Reactivating QR Codes with Scheduling Issues QR codes may become inactive due to scheduling settings. To make a QR code active immediately:
Open the QR code in the editor.
Go to the Customize tab.
Scroll to Advanced Settings and locate Campaign schedule.
Remove the start date or ensure the start date is set to today and the end date is in the future.
Save your changes. If the QR code displays a message like "This campaign has ended," follow the same steps to remove or extend the end date.## Managing QR Codes Created by Third-Party Providers Uniqode cannot reactivate or import QR codes created on external platforms or by third-party providers. If you need to regain control of such a QR code:
Contact the current owner (e.g., the third-party provider) and request them to either:
Reactivate the QR code in their account, or
Transfer the QR code to a new Uniqode account that you create. Only the owning account can initiate these actions.
You can fill in your account and payment information to purchase the plan. After the account upgrade, you can return to the QR Code dashboard to view your reactivated QR Codes.
Reactivating your Uniqode account will restore all dynamic QR codes with their original short URLs, ensuring you don’t need to reprint materials.
If you are unable to find the account linked to your QR Code, you can contact us at hello@uniqode.com or +1 (646) 968 0378 with the QR Code’s Short URL. Our team will be happy to assist you with your queries.
QR codes created on external platforms (e.g., Bitly’s QR Code Generator) cannot be imported into Uniqode.