Unlike static QR Codes, dynamic QR Codes are deactivated after your trial period expires. In this case, you can continue using static QR Codes if they meet your requirements.
However, if you wish to reactivate your dynamic QR Codes, you must upgrade to a paid plan before your trial period expires. Purchasing any available plan will restore your QR codes, and the Core plan is the most affordable option in your tier.
Note: You must upgrade the account on which you created the QR Code. Creating a new account with an upgraded plan will not help reactivate it.
Please note that you must upgrade the account on which you created the QR Code. Creating a new account with an upgraded plan will not help reactivate it. Additionally, if you need to reactivate digital business cards, note that the Business Card (Cards) subscription is separate and must be purchased separately.
You can follow these steps to upgrade your plan:
Go to your QR Code dashboard.
Click ‘Account’ under your Profile.
Select ‘Change Plan’ to view the various plans Uniqode offers.
Click ‘Buy Now’.
Restoring Deleted QR Codes
Limitations of the Trash Section
Analytics Access: Scan analytics for QR Codes in the Trash are not viewable. To access analytics, you must first restore the QR Code.
Export Functionality: QR Codes in the Trash cannot be exported. You need to restore them to enable export options.
If a QR Code has been deleted, it can be restored from the Trash section of your Uniqode dashboard. However, permanently deleted QR Codes cannot be recovered. This feature is useful for temporarily recovering QR Codes that were deleted by mistake.
Open the QR Codes section from the left-side navigation menu.
On the QR Codes page, click on Trash to view the deleted QR codes.
Use the filter to search for the QR code by its name or link.
Select the QR Code and click Restore. Once restored, the QR Code will move to the active section of your dashboard and become functional again.
If the content does not display correctly, edit the QR Code, re-select the associated Linkpage, and save the changes. Once restored, analytics and export functionalities for the QR Code will become available again.
Reactivating QR Codes with Scheduling Issues QR Codes may become inactive due to scheduling settings. To make a QR Code active immediately:
Open the QR Code in the editor.
Go to the Customize tab.
Scroll to Advanced Settings and locate Campaign schedule.
Remove the start date or ensure the start date is set to today and the end date is in the future.
Save your changes. If the QR Code displays a message like "This campaign has ended," follow the same steps to remove or extend the end date.
Managing QR Codes created by third-party providers
Uniqode cannot reactivate or import QR Codes created on external platforms or by third-party providers.
If you need to regain control of such a QR Code, contact the current owner (e.g., the third-party provider) and request them to either:
Reactivate the QR Code in their account, or
Transfer the QR Code to a new Uniqode account that you create. Only the owning account can initiate these actions.
You can fill in your account and payment information to purchase the plan. After the account upgrade, you can return to the QR Code dashboard to view your reactivated QR Codes.
Reactivating your Uniqode account will restore all dynamic QR codes with their original short URLs, ensuring you don’t need to reprint materials.
QR Code Identification
To identify which QR code image is being used on your product packaging, you can use one of the following methods:
Method 1: Dashboard Image Search
Log in to your Uniqode dashboard.
Use the image search feature.
Upload the QR code image from your product packaging.
The system will match the image and display the corresponding QR code.
Method 2: Redirect URL Filter
Scan the QR code on your product packaging.
Copy the redirect URL (e.g.,
uniqode.io/...).In your Uniqode dashboard, use the QR Code Link filter to search for the URL.
Locate the corresponding QR code in the search results.
Reactivating your Uniqode account will restore all dynamic QR Codes with their original short URLs, ensuring you don’t need to reprint materials.
If you are unable to find the account linked to your QR Code, you can contact us at hello@uniqode.com or +1 (646) 968 0378 with the QR Code’s Short URL. Our team will be happy to assist you with your queries.
QR Codes created on external platforms (e.g., Bitly’s QR Code Generator) cannot be imported into Uniqode.