Skip to main content

Anomaly detection for your scans with ScanGuard

Get alerts and insights on potential anomalies in your QR Code scan patterns

Bidisha Sinha avatar
Written by Bidisha Sinha
Updated over 2 weeks ago

ScanGuard helps you identify potential anomalies in your QR Code scan patterns, giving you clearer insights into where your scans are coming from.

When potential anomalies are detected, the related scans are flagged on your dashboard for review, helping you manage them with ease.

By reviewing flagged scans, you can:

  • Understand scan sources more clearly

  • Verify unusual activity when needed

  • Gain more accurate insights into your QR Code's performance

Prerequisites

  • Uniqode Business+ plan

How to enable anomaly detection?

Note: You need to be an account owner to enable ScanGuard.

  1. Sign in to your Uniqode account.

  2. Click your profile icon in the top-right corner and go to Account Settings.

  3. Scroll to the ScanGuard section and toggle it ON.

  4. Once enabled, ScanGuard will be active for you and your entire team.

Types of anomalies detected on ScanGuard

Currently, ScanGuard detects three types of anomalies:

  • Scan Spike from a Single IP → Flags sudden bursts of scans from the same IP address.

  • Automated Tool or Bot Scans → Identifies scans coming from bots or automated tools (non-human traffic).

  • VPN data centre scans → Detects scans originating from VPNs or data centre proxies, often masking true user activity.

How to check for anomalies for your QR Codes scans

After you enable ScanGuard, scans with potential anomalies will be automatically flagged across your QR Codes.

For aggregate analytics

  • Flagged scans for all your QR Codes will be displayed as a card and on the Scans chart on your Analytics Dashboard.

  • In the card for Flagged Scans, you can click on View details to see which QR Codes and patterns contributed to the anomalies.

  • Click on the scan count for a specific QR Code to see details of the anomalies and flagged scans for that code.

  • To view your analytics without the flagged scans, you can turn on the toggle for Hide flagged scans on the top right.

For individual QR Code analytics

  • You can also see flagged scans for individual QR Codes in their respective analytics dashboard.

  • In the card for Flagged Scans, you can click on View details to check details of the anomalies responsible for the scans

  • To view your analytics without the flagged scans, you can turn on the toggle for Hide flagged scans.

Marking anomalies as expected

You can mark an anomaly as expected if they are legitimate (e.g., scans from your office network or during a big event) by clicking Mark as Expected to confirm that the scan pattern is not an anomaly and doesn't require further attention.

Comparing charts with previous period

Comparison charts aren’t available when flagged scans are hidden. Disable Hide flagged scans and check Compare with previous period to view comparison charts.

Did this answer your question?