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Why can’t I access my Free account?

Bidisha Sinha avatar
Written by Bidisha Sinha
Updated this week

One of the most common reasons your Free account may be deactivated is the presence of a malicious URL in your digital business card details.

When our system detects a potentially malicious URL, we temporarily block the account to protect users and prevent security risks.

If you believe this was done in error, please contact our support team to review the issue and help reinstate your account.

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