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How can I troubleshoot common issues with dynamic QR Codes in Uniqode?

Troubleshooting Common Issues with Dynamic QR Codes in Uniqode

Written by Bidisha Sinha

Dynamic QR Codes in Uniqode offer flexibility by allowing you to update the destination URL without reprinting the code. However, users may encounter issues such as delays in updates, caching problems, or questions about appended URL parameters. This guide provides solutions to these common concerns.

Overview of Dynamic QR Codes

Dynamic QR Codes allow you to change the destination URL even after the code has been printed. This feature is particularly useful for updating links without needing to generate a new QR Code. However, once a short URL is saved, it becomes locked and cannot be edited. To modify it, you must delete the saved card and create a new one, setting the desired short URL before saving.

Common Issues and Resolutions

1. Delays in URL Updates

Dynamic QR Code updates may experience a short delay before taking effect. This is often due to factors like network connectivity, firewalls, or ad-blockers. Typically, these delays last only a few minutes.

2. Caching Problems

If a QR Code still resolves to an old URL after an update, the issue is likely due to browser or device caching. To resolve this:

  • Clear your browser’s cache and cookies.

  • Restart your device and try scanning again.

  • Test the QR code on a different device to confirm the update.

3. Appended URL Parameters

When scanning a QR Code, you may notice extra characters appended to the URL, such as ?uq=. These are tracking parameters added by Uniqode to enhance link security and provide analytics. They do not affect the performance or functionality of the QR Code.

Step-by-Step Guide to Update a QR Code

To update the destination URL of an existing QR Code:

  1. Open the QR Codes page in Uniqode.

  2. Locate the QR Code you want to update and click Edit.

  3. In the destination selector, choose the new Linkpage from the dropdown menu.

  4. Save your changes.

FAQs

  • Can dynamic QR Codes change the website they point to?

    Yes, dynamic QR Codes allow you to update the destination URL without altering the printed code.

  • Why does the preview still show the old URL after an update?

    This is likely due to browser caching. Verify the update by scanning the QR Code with a different device or clearing your browser cache. By following these guidelines, you can effectively troubleshoot and resolve common issues with dynamic QR Codes in Uniqode.

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