When you cancel your Uniqode subscription, you may be eligible for a refund depending on the circumstances.
Below is a detailed explanation of the refund process, eligibility criteria, and timelines.
Refund Eligibility and Policy
Refunds are available for charges made within the last 30 days.
Payments made more than 30 days ago are not eligible for refunds, except in cases where proof of prior cancellation (e.g., a cancellation confirmation email) is provided.
Refunds for payments made in error can be requested after completing the cancellation process.
Refund Process and Timelines
Refund Initiation: After canceling your subscription, the refund process begins. You will receive a refund receipt via email once the refund is issued.
Timeline for Refunds: Refunds typically appear in your account within 5–7 business days after processing. However, this may vary depending on your payment provider.
Steps for Cancellation and Refund Requests
Log in to your Uniqode account and navigate to the Billing page.
Click the Cancel button to terminate your subscription.
If the cancellation does not process successfully, contact the support team to complete the cancellation and initiate the refund.
Once canceled, request a refund for any eligible charges.
Exceptions and Special Cases
If your subscription auto-renewed and you canceled shortly after, you can still request a refund. The timeline for the refund remains 5–7 business days.
If you cannot provide proof of cancellation, refunds for older charges may not be granted.
Documentation Requirements for Refunds
To prove that a subscription was canceled, provide the cancellation confirmation email generated at the time of cancellation. This serves as evidence that billing should have stopped. By following these steps and understanding the refund policy, you can ensure a smooth refund process after canceling your Uniqode subscription.