Is Uniqode not the solution you had in mind? No worries! Cancel your Uniqode subscription at any time directly from the dashboard.
Step 1: Open the Account menu
Login to the Uniqode dashboard and navigate to 'Billing' under the Account menu.
Step 2: Cancel the subscription
Scroll to the bottom of the page to find the 'Cancel Subscription' section. Click on Cancel Subscription to cancel your account from the next billing cycle.
Important: Cancellations must be completed from within your account settings — email requests are not accepted. Unused subscriptions do not cancel automatically, so make sure to complete the cancellation process manually.
Step 3: Confirm cancellation
You will be asked to select your reason for canceling your Uniqode subscription.
Once you have stated your reason, you will be shown the date until which the account will be active if you cancel your subscription. Click 'Cancel subscription' to finish.
You will still be able to access your dashboard for the remainder of the current billing cycle, after which you will lose all access to your account.For trial users with no payment method added, the trial will expire automatically without charges. If you wish to actively cancel, follow the same steps outlined above.
Note: We will retain your data for 60 days before deleting it from our servers.
Free Plan Users
If your account is on the Free Plan, there are no active subscriptions or recurring charges. You don't need to update your payment method or take any action to avoid being billed. You can continue using the free features without concern. If you still wish to close your account, follow the cancellation steps outlined above.
Refund Policy
After canceling your subscription, you can request a refund for any auto-renewal charges. Refunds typically appear back in your bank account within 5–7 business days, depending on your card issuer's processing time. You will receive a refund receipt by email for your records.
Cancelling after a failed billing attempt
If a renewal payment fails, your subscription enters a grace period while we retry the charge and email you about the failed payment. Cancelling during this window works a little differently, so here's what to expect.
Cancellation takes effect from the end of the billing cycle you are currently in. If you cancel after your scheduled renewal date has already passed, the renewal we attempted on that date is still due, so your cancellation applies to the next cycle rather than the one we just tried to bill.
Example: Your yearly plan renews on March 5. On March 5, 2026 we try to charge you for the March 5, 2026 – March 4, 2027 cycle, and the payment fails, so your subscription enters the grace period. You then cancel on March 12, 2026. Because March 5 has already passed, that cycle is still due, so your cancellation takes effect at the end of it, on March 4, 2027. Until then you may still see retry attempts and reminders for the March 5, 2026 invoice, but no payment will be attempted on March 5, 2027.
Because of this, you may still see further payment attempts and reminder emails for the renewal invoice that failed, even though you have already cancelled. This does not mean your cancellation was unsuccessful - it simply means the earlier renewal is still outstanding. No new billing cycles will be scheduled after that one.
To avoid this overlap, cancel before your scheduled renewal date. Your subscription will then stay active until the end of the cycle you have already paid for, and no further billing attempts will be made.
If you believe you have been billed in error after cancelling, reach out to our support team and we will review your account.